KSS CRC > Who we are

Who we are

Service users supported each year
Council areas we operate across
Licence conditions delivered each year

Kent, Surrey and Sussex Community Rehabilitation Company (KSS CRC) is one of 18 community rehabilitation companies. We deliver probation services in Kent, Surrey and Sussex; Bristol, Gloucestershire, Somerset and Wiltshire; Dorset, Devon and Cornwall; and Wales.

In June 2014, the government’s Transforming Rehabilitation programme created community rehabilitation companies, including KSS CRC. In February 2015, the Ministry of Justice transferred ownership of KSS CRC to Seetec, the ninth largest employee-owned company in the UK.

​We are responsible for:

  • The management of low and medium risk service users who the court has sentenced to a community or suspended sentence order
  • Managing and supporting low and medium risk service users who are on a licence or post-release supervision after prison
  • Supporting the resettlement of prisoners via the Through the Gate initiative.

We also provide:

  • Unpaid work (‘Community Payback’) to people managed by the community rehabilitation company, the National Probation Service and Youth Offending Service
  • Programmes to support the rehabilitation of people managed by the community rehabilitation company and the National Probation Service
  • Programmes social services, local councils or criminal justice partners commission to prevent offending.

We work closely with the National Probation Service, police, prisons, courts and community organisations to reduce reoffending and enable individuals to make positive changes to their lives.

Our vision
To enable individuals to achieve sustainable change, lead a crime-free life, make a positive contribution and reparation to their local communities.
Our purpose
We deliver the sentence of the court, reduce the likelihood of reoffending and protect the public.
Our goal
We provide evidence-based probation interventions that are effective in reducing reoffending.
Our approach
We are driven by established probation values and identity, which places each individual at the heart of their own rehabilitation.
Our philosophy
We aim to deliver a high quality, effective service, in partnership with key stakeholders, that engages service users in addressing offence related needs.

Our social values

We are committed to making a positive contribution to the local communities we serve and our social values underpin the services we deliver.


Investing in people
Our people are our greatest asset. The professionalism, expertise and commitment of our staff allow us to make a positive impact on the lives of service users and the communities we serve.

Investing in our community
We believe all organisations have a responsibility to the societies and communities they serve. We’re dedicated to building local supply chains and have managed hundreds of community projects that improve rural and urban environments.

Positive environmental impact
We continually assess and reduce the environmental impact of our services. We support community groups, and work with local authorities and charities to maintain and improve local environments from woodlands to community centres. We have won HMPPS National Wildlife Awards for our Community Payback projects.

Transparent and accountable services
We deliver a public service, in the public interest which benefits local people and communities. We are committed to supporting social value policies and providing value for money. We provide an accountable service driven by high standards of integrity and transparency.