Our Research team and the University of Cambridge Institute of Criminology look at the use of remote supervision in their new research report: Remote supervision – Getting the balance right.
Over two months, the teams have interviewed 79 case managers to inform their research. The report explores the benefits and limitations of remote communications practitoners have used in repsonse to Covid-19 , as well as their suitability for use after the pandemic.
The research asks:
- What practice methods, skills and technologies are case managers currently using?
- Which methods are most useful and should be retained in future?
The take home points were:
- Supervision cannot rely on telephone contact alone
- However, there is a place for telephone supervision
- Professional discretion is important in these decisions
- Video calls have scope for future use
- Internet resources for supervision have future potential
- Remote supervision could make it easier for practitoners to work flexibly